Last updated: September 3, 2026
This Privacy Policy covers soleandspark.com, the Sole & Spark online store. Sole & Spark is a brand operated by Third Party Services LLC, a Kentucky limited liability company based in Elizabethtown, Kentucky. Questions about this policy go to hello@soleandspark.com.
What we collect
We collect information in two ways: automatically as you browse, and directly when you give it to us.
Automatically:
- Pages viewed, time on site, and the site or link that referred you
- Browser, operating system, and device type
- Approximate location at the country or region level, derived from your IP address
Directly from you:
- Name, email address, and shipping address when you place an order
- Payment details, which go straight to Stripe. We never see or store your card number.
- Your email address if you join the list, which you can leave at any time
- Anything you choose to write to us
Your shopping bag stays in your browser
Items you add to your bag are stored locally in your own browser, not on our servers. Nobody sees that bag but you, and clearing your browser data clears it. Your details only reach us once you start checkout.
How we use it
- To take payment, fulfill your order, and get it to your door
- To answer you when you write to us
- To understand how the store is used so we can improve it
- To detect and prevent fraud, and to meet our legal obligations
We do not sell your personal information, and we do not send marketing you did not ask for. If you join the list, joining is explicit and leaving is one click.
Cookies and analytics
We use site analytics to count visits and understand which pages people find useful. We do not run advertising cookies or behavioral retargeting pixels on this store. Your browser's cookie settings control what is stored, and the store works with cookies disabled.
Who else touches your data
- Stripe processes every payment and handles all card data. See the Stripe Privacy Policy.
- Our web host stores the site files and keeps standard server access logs, typically for about 30 days.
- Shipping carriers receive the name and address needed to deliver your order.
That is the whole list. We do not share your information with anyone else, and we do not pass it to other brands or businesses.
How long we keep it
Order records are kept as long as we need them for accounting, tax, and warranty purposes. Analytics data is retained on a rolling basis and is not tied to your identity. Emails you send us are kept as long as the conversation is useful. Stripe keeps its own transaction records under its policy and applicable financial regulation.
Your rights
Depending on where you live, you may have the right to:
- Know what categories of personal information we have collected about you
- Access a copy of the personal information we hold about you
- Delete personal information we collected from you, subject to records we are legally required to keep
- Opt out of sale. We do not sell personal information, so there is nothing to opt out of.
- Not be treated differently for exercising any of these rights
California residents hold these rights under the CCPA. Residents of the EU and UK hold these and further rights under the GDPR, including data portability and the right to object to processing. To exercise any of them, email hello@soleandspark.com. We will respond within 30 days, and you do not need an account to ask.
Children
This store is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has given us personal information, write to us and we will delete it.
Imagery on this site
Product and lifestyle imagery on this site is created with AI-generated models. No real person's likeness is used, and no customer photo is ever used without permission.
Links out
Some pages link to other websites. This policy does not cover them, and we would encourage you to read theirs.
Changes
If we update this policy we will change the date at the top of this page, and note anything material. Continuing to use the store after an update means you accept it.
Contact
Sole & Spark
a brand of Third Party Services LLC
Elizabethtown, Kentucky
hello@soleandspark.com